Frequently asked questions
Are all HaathSe products handmade?
Yes, every HaathSe piece is handcrafted by skilled artisans. Each garment carries the uniqueness of human touch, which means slight variations are natural and part of its beauty.
Do you offer custom sizing?
Absolutely. We believe no two bodies are the same, so many of our pieces are made-to-measure or available in flexible sizing to ensure the perfect fit for you.
How long does it take to receive my order?
Since our products are handmade, processing typically takes 5–10 days. Custom or made-to-order pieces may take slightly longer, followed by shipping time based on your location.
Can I return or exchange my order?
We accept returns on eligible items within 30 days. However, custom-made or personalized pieces are non-returnable due to their unique nature. Please check our Return Policy for full details.
What is the “Katran” philosophy?
Our Katran philosophy focuses on minimizing waste by reusing fabric scraps to create beautiful details and textures. It’s our way of practicing sustainability with intention.